Help Center

Shipping destinations:

• We ship all over Pakistan.

Shipping days:

• delivery in 2 working days within Karachi and 4 working days in other cities.
• Shipping time might vary depending on location, shipment method and other factors.

Shipping cost:

• Free shipping on orders above Rs 1200/-.
• Rs 150/- delivery charges on orders below Rs 1200/-.

You can select your preferred payment method at checkout.

• Cash on Delivery is available Nationwide. 
• We accept secure payments for both local & international customers via Credit/Debit Cards.
  
• We also accept offline payments via direct bank deposit in our Meezan Bank and Alfalah bank accounts.

Your 100% satisfaction is important for us. We offer a Exchange Policy:

• If a product gets damaged or was faulty upon a delivery - we offer 100% refund.
• Timing: we have a 3-days Exchange Policy, in case if the item is damaged /broken or incorrect.
• For exchange, please email info@linenza.com with the subject 'Exchange' and include your order number, name and the reason for the return.
• Seller will provide the customer with instructions where to send returned goods. Customers are strongly recommended to get proof of postage when returning goods to avoid "lost packages" situations.
• When returned item is received and inspected, customer receives a confirmation email, notifying about the status of the refund.
• If the refund is approved, then it will be processed and a credit will automatically be applied to customer's credit card or original payment method shortly after.

Simply add as many items as you wish to your shopping cart while browsing our store. Once you want to proceed with the order - do so by going to the cart and clicking "checkout". Follow the instructions by providing us with delivery information and select payment method the for goods.

Our support team is always happy to guide you at any step!